What do you understand about flight attendants? Are you aware of the nature of the job? What are the responsibilities involved? Well, if you want to know the answer, continue reading!
Flight attendants are referred to as a community of people that are responsible in ensuring the passengers’ comfort and safety at all times. Flight attendants, sometimes called as the members of the cabin crew not only take charge of the passengers’ well doing but also to make sure the plane boards and departs at the given schedule.
Besides maintaining the routine tasks, flight attendants also grant the passengers’ request and deal with their queries while providing a good service to them and these includes delivering food items, providing comforters and etcetera. Among others, flight attendants should adhere to the safety and security of the travelling at all times. Flight attendants should also try to make flights comfortable and enjoyable for passengers.
Flight attendants are briefed by the captain at least an hour before the take off. Here, they are exposed to emergency evacuation procedures, coordination of the crew, the length of the flight, expected weather conditions, and special issues having to do with passengers.
Being the flight attendant, you must make sure that first-aid kits and other emergency equipment are aboard and in working order and that the passenger cabin is in order, with adequate supplies of food and other necessities. As passengers board the plane, you have to greet them, check their tickets, and tell them where to store carry-on items. Do not forget to portray a smile!
Before the plane takes off, you have to instruct all passengers in the use of emergency equipment and check to see that seatbelts are fastened, seat backs are in upright positions, and all carry-on items are properly stowed. In the air, helping passengers in the event of an emergency is the most important responsibility of a flight attendant.
Any queries about the flight should be answered appropriately. In certain cases you must also take into account other minor responsibilities that are involved and these include: distribute reading material, pillows, and blankets; and help small children, elderly or disabled persons and any others needing assistance.
What about the working hours? Please take note of this as this is very important for you. Flight attendants may have to work nights, holidays, and weekends. Theworking hours are not fixed and you are to adhere to these rules and regulations at all times. Attendants usually fly 65 to 90 hours a month and generally spend another 50 hours a month on the ground preparing planes, writing reports, and waiting for planes to arrive.
Flight attendants receive extra compensation for increased hours. Flight attendants may be away from their home base at least one-third of the time. During this period, the airlines provide hotel accommodations and an allowance for meal expenses. Wow, this is so fun! You get to spend your time in a hotel while you are on work!
You should always bear in mind that you must be flexible and willing to relocate yourself if you were asked to do so. However, many flight attendants elect to live in one place and commute to their assigned home base. Home bases and routes worked are bid for on a seniority basis. This simply means to say that the longer you have been employed, the more likely you are able to work on chosen flights. Almost all flight attendants start out working on reserve status or on call. On small corporate airlines, flight attendants often work on an as-needed basis and must adapt to varying environments and passengers.
The combination of free time and discount airfares provides flight attendants the opportunity to travel and see new places. However, the work can be strenuous and tiring. You have to stand most of the time and this can be really exhausting! You have to remain pleasant and efficient, regardless of how tired they are or how demanding passengers may be. Occasionally, flight attendants must deal with disruptive passengers.
Working in a moving aircraft leaves flight attendants susceptible to injuries. For example, back injuries and mishaps can occur when opening overhead compartments or while pushing heavy service carts. In addition, medical problems can arise from irregular sleeping and eating patterns, dealing with stressful passengers, working in a pressurized environment, and breathing recycled air. This is not provided here to discourage you but just as a kind note. Bear in mind the pressures and responsibilities.
All sorts of jobs around the world have some form of pressures; and it is your responsibility to deal with them. Work without stress and you will love your job!
Managed to understand them all? Great! The next section looks at the structural patterns of communication in English. Acknowledge the different approaches involved in the communication aspect. Have fun!
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